One agent. One memory. Every customer.
We’re building the one AI agent for D2C Shopify brands — a single agent with a single shared brain, so the conversation that closes the sale is the same one that answers the question after it, and the one that brings customers back.
Every other tool runs two bots. We built one brain.
Most stores stitch together a bot that sells and a bot that supports — two tools, two bills, two separate contexts that never talk. cobay is one agent with one shared memory. It remembers the skin concern that closed the sale and uses it when the customer writes back.
Grounded in your real Shopify data
Never a guess, never an invented order.
Speaking in your brand’s voice
Your customers feel like they’re talking to your store.
Live in minutes, not weeks
Connect Shopify, paste one line of code, say hello.
Good brands lose money three ways.
cobay started with a simple frustration: the tools meant to help scaling brands were leaking their revenue, burying their teams, and forgetting their customers.
- 01
Revenue leaks at the moment of intent
A customer asks "which one is right for me?" and no one answers. The best rep in your store should never be off the clock — so we built one that never is.
- 02
Founders drown in repetitive tickets
The hundredth where's-my-order of the day pulls a small team off growth. Support should be instant and grounded in real order data — not guessed, not gated behind a queue.
- 03
Two-tool stacks don't share context
A sell bot and a support bot with separate memories forget the customer the moment they switch tabs. The context that closes the sale is the context that handles what comes next.
What we hold to, on every store.
Grounded and honest
It never invents an order, a price, or a stock level. If it's not in your data, it doesn't say it. When it isn't sure, it hands off to a human — cleanly.
Self-serve by design
No flows to build. No scripts to write. Connect Shopify, cobay learns your catalog and policies, and you paste one line of code to go live.
Built for scaling brands
Enterprise-grade agents have been out of reach for the brands doing $1M–$10M. We built that grade of agent for you — self-serve, and priced to grow with you.
Your brand, not ours
cobay speaks in your voice, follows your policies, and stays out of the way. Your customers should feel like they're talking to your store — because they are.
We’d rather earn your trust with the truth than lose it with a badge we haven’t earned.
cobay is an early-stage company building for the long run. No invented customers, no borrowed logos, no claimed certifications we don’t hold.
One AI agent that sells and supports.
Grounded in your real Shopify data. Live on your store in minutes.