cobay vs the alternatives.
Honest, line-by-line comparisons. Each one starts with what the other product genuinely does well — then shows where one agent with one memory wins.
cobay vs Gorgias
A strong ecommerce helpdesk that runs two separate bots for sales and support — cobay is one agent with one shared memory, no flows to wire together.
cobay vs Intercom Fin
A capable support agent priced at $0.99 per resolution — but it never sells. cobay does both jobs from one brain, for one flat monthly price.
cobay vs Zendesk AI
An enterprise helpdesk with AI added on, built out through configuration — cobay is Shopify-native and auto-learns your store, live in minutes.
Every alternative splits the customer in two.
A sales context here, a support ticket there — and the customer repeats themselves in between. cobay is one agent with one memory of every customer, grounded in your real Shopify data, that sells and supports as a single conversation.