cobay vs Intercom Fin.
One agent that sells and supports, with one memory of every customer. Here’s how that stacks up against Intercom Fin.
Fin is support-only, priced at $0.99 per resolution. It answers tickets well, but it does not sell — and it is built for the whole web, not for the mechanics of a Shopify store.
Where cobay wins
cobay sells and supports from one brain, grounded in your real Shopify catalog, prices, and orders. It recommends products, rescues carts, and answers every where’s-my-order — so you are not paying per ticket for half the job.
cobay vs Intercom Fin, line by line.
Every claim here is one you can check in your own dashboard — not marketing math.
| Capability | cobay | Intercom Fin |
|---|---|---|
| Answers support | ||
| Actively sells & recommends | ||
| One shared memory across both | ||
| Shopify-native, grounded | partial | |
| No flows to build | ||
| Self-serve, live in minutes |
“Partial” means the capability exists but needs configuration, a second product, or an integration to get there.
One AI agent that sells and supports.
Grounded in your real Shopify data. Live on your store in minutes.